In my height of blogging, I often started a topic for a blog post with a tweet. For this topic, it reads: “There’s a downside to efficiency of communication when customers have a history with you and expect the opposite.” This sounds a little cryptic, so let me elaborate. There’s a few variables that are [...]
We’ve got a pretty tight team this year, much like last year, but with some changes. I’d like to write a little about team-dynamics and what I think that works, without getting into details, if possible. What I previously wrote about teams is plenty. I met Jeremy when we did a project analyzing what teams [...]
Cecil Dijoux has been writing a lot on what he calls the networked enterprise on this and his site. He’s a big believer in it and I respect that even though I disagree on a great many points with him. This post is the beginning of a response to him—I would have to summarise many [...]
I’ve been struggling for a while about what to write for Tech IT Easy—things seemed to change from one day to the next and it made little sense to reflect, rather a speedy reaction felt more like the right thing to do. That hasn’t changed much, as I believe we’ve just reached a stage of [...]
God bless Jon Husband : he pointed me via a Twitter conversation to his telling blog post (Will Enterprise 2.0 drive management innovation) on Fast Forward blog, where he quotes Gary Hamel FAN-TAS-TIC book : The Future of Management. To start with, Gary Hamel is not an obscure blogger or some kind of geek preparing [...]
Emergent Social Software Platforms (ESSP) are now at the doorstep of the enterprise. The question one may ask is : how does it fit alongside the already existing Enterprise IT systems. Companies have spent a fortune during the last 10 years implementing business critical Enterprise wide systems such as Enterprise Resource Planning (ERP), Customer Relationship [...]
After reading the excellent Andrew McAfee Enterprise 2.0 book, I was wondering if there was any point for Heavy Mental to publish yet another review. There already are plenty around with Venkatesh Rao’s on Enterprise 2.0 blog and Gil Yehuda’s probably being the most interesting ones. It might be more valuable to offer a perspective [...]
(French version) The pitch: Enterprise implementation of social networks is the third step of a gradual immersion of the enterprise into the internet culture. This immersion occurs because there is the obvious truth : web works with amazing speed on an amazing scale. I have been lucky enough to witness from the inside the major [...]
I have been reading a lot of Scott Berkun lately, including his brilliant Confessions of a Public Speaker (french review available). A must read for any speaker, professional or not, to make sure you transmit clearly your ideas . However, sometimes you just don’t have a dedicated room, with people ready to offer you 30 [...]
If you are new to Twitter then it’s easy to get confused with so many twitter applications out there. Further, if you are a business user than you may have no time to do research on the applications. We really can’t deny the fact that businesses are testing out Twitter as part of their steps [...]
(Knowledge Capture in Enterprise 2.0 – click to enlarge) Knowledge Worker : one who works primarily with information or one who develops and uses knowledge in the workplace (Peter Drucker – 1959) If the definition above applies to your job then you probably are a knowledge worker. I personally am. And knowledge is the raw [...]
(Hi, it’s Cecil here. A french version of this post is available on Heavy Mental) Bertrand Duperrin explains in a quite remarkable post the risk of backslash when using standard web 2.0 key words while presenting social networks to a new audience. The reason is : there could be some misunderstanding from the audience. Among [...]
(Hey, believe it or not, it’s Cecil again. Another translation from an original french post on Heavy Mental). One often refers to usages when talking about the advent of the collaborative web. In my opinion, this is an understatement which nurtures misunderstanding. The relationship developed by people with the collaborative web is much more of [...]
All organizations say Routinely ‘People are our greatest asset’. Yet few practice what they preach, let alone truly believe it. (Peter Drucker) Peter Drucker is the main theoretician of modern management. He was the first to define the Knowledge Worker, back in 1959. The excellent David Weinberger (one of the Cluetrain Manifesto terrorist) may call [...]
(Hi, it’s Cecil here. This is a translation of an original french post published on Heavy Mental). One of the most common misconceptions our managers make when they talk about Enterprise 2.0 is to reduce this approach to a mere web2zero (quote mark with the fingers) collaborative toolset. We can smile about it, but if [...]
