Efficiency in Organisations
Posted on May 3, 2011, 11:41, by Vincent van Wylick.
In my height of blogging, I often started a topic for a blog post with a tweet. For this topic, it reads: “There’s a downside to efficiency of communication when customers have a history with you and expect the opposite.” This sounds a little cryptic, so let me elaborate. There’s a few variables that are [...]
Tags: companies, company, customer service, customer support,
efficiency, inventory,
management, margin, organisation, organisational structure, Organization,
procedures, process, process management,
Software,
standardisation,
standardization,
standards, streamline, streamlining
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The Great Divide
Posted on March 10, 2011, 12:58, by Vincent van Wylick.
I sent off my V-moda headphone for repair. The address was somewhere in Los Angeles, California, and I live in the Netherlands. They checked it and sent me a replacement with no questions asked. The only problem? I sent them off on the 23rd of February and got them back yesterday, 15 days later. Even [...]
Tags: after-sales,
app store,
apple,
business, computers, customer service, customer support, factory,
gadgets,
headphones,
innovation,
iPhone,
made to break,
marketing, mobile providers, process management,
quality assurance, repair, reparation, replacement costs,
sales, shipping, t-mobile.nl,
Technology, technology dependancy, v-moda
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8 Things I learned about Entrepreneurship in 2010
Posted on January 17, 2011, 21:33, by Vincent van Wylick.
This is not a post about the macro-economic climate. I tend to think that we all make our own fate, though certainly financial conditions affected the way I perceived certain things. It’s more a post about a guy who’s never been an entrepreneur, but who watched, interacted, and tried to learn a lot about entrepreneurship [...]
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Posted on June 23, 2010, 23:26, by Vincent van Wylick.
Starting a business, just like anything else, really is defined through personal contexts. For instance, I’m a first-time entrepreneur and my partner is a 4-5-6th (hard to keep count) entrepreneur—for him, he views starting a business very differently than me. There are other differences as well, such as age, type of education, culture, marital status, [...]
Posted on May 14, 2010, 22:17, by Vincent van Wylick.
I think a value should always be weighed against the value of not having it, particularly when it’s hard to put a numerical value on something. This something is clearly Facebook and even more clearly Twitter, which still doesn’t compute for 100%. Why I love Twitter would be like saying why I love my dog [...]
Posted on May 8, 2010, 15:12, by Vincent van Wylick.
I’m currently on a tirade against two things. Global package delivery, which, every single time, seem to have me waste my time waiting for a doorbell to ring. And software-updates, which for some reason are a pretty fragmented affair. OK, there’s nothing to do about software updates and I already give up. Global package delivery, [...]
Posted on May 5, 2010, 10:46, by Vincent van Wylick.
I’ve been struggling for a while about what to write for Tech IT Easy—things seemed to change from one day to the next and it made little sense to reflect, rather a speedy reaction felt more like the right thing to do. That hasn’t changed much, as I believe we’ve just reached a stage of [...]
Posted on April 7, 2010, 22:24, by Vincent van Wylick.
Let me start by saying that it’s hard to write about what we’re doing, particularly from a non-marketing angle. Tech IT Easy is a .Org and it doesn’t feel right to use it as a commercial medium (apart from the sponsorship banner, which I value very much and which will at some point host my [...]
Posted on February 19, 2010, 13:00, by Vincent van Wylick.
Both ‘startup’ and ‘entrepreneur’ are terms that immediately evoke an often false reaction from an audience and I would personally prefer not to describe my work using those words. In the following post, I write about three associations in regards to entrepreneurship, one positive, one negative, both somewhat false, and one what I see entrepreneurship [...]
Posted on January 15, 2010, 14:36, by Anand.
Be it Automobile , Aviation or Heavy Metal Industries, everyone felt the heat of recession but regardless IT fared better than most. In spite of worst economic meltdowns in history, acquisitions among big vendors continued to reshape the market, operating-system wars extended to mobile battlefields, microblogging became a powerful source of real-time information, and the take-up [...]
Posted on January 3, 2010, 14:20, by Vincent van Wylick.
Dear everyone, I am extremely happy to start off this new year by introducing a fresh face on Tech IT Easy, Anand Kishore Raju, who will be blogging with us in 2010. His main areas of focus as a blogger will be greening the internet, carbon footprints, energy and power figures of the internet and [...]
Posted on December 24, 2009, 12:40, by Vincent van Wylick.
As formal as Address sounds, it’s not meant to be. Just a small reminder that we are still here, more exemplified perhaps by the inverted correlation between blogging and doing great things (P.S. Many of us can be followed on Twitter, which doesn’t appear to have that problem). Yes, we have all been busy doing [...]
Posted on December 14, 2009, 15:48, by ceciiil.
The question I’m always asked when I run out of my friends/colleagues/dog patience with the issue of Digital Natives integration within the enterprise is : how to convince the proponents of this culture to adhere to a common professional project, to an organization with rules and commitments ? The answer is straight-forward : leadership. A [...]
Posted on December 1, 2009, 14:17, by Vincent van Wylick.
I’m always fascinated by business models, i.e. at how entrepreneurs and companies put together services in order to make money from them. I’d call it the source code of business if I hadn’t seen the other source code in Luxembourg —legal and accounting—but arguably that’s more like binary code, i.e. 99% unintelligible. Sarah Lacy writes [...]
Posted on November 25, 2009, 14:32, by Kari Silvennoinen.
There is a really disturbing trend about environmental issues, outright self-deception that it might not actually exist. People do have this strange tendency, once things go complex, to make up stories that explain why things are how they are. This, in a way, explains why, in this age of reason and science, people choose to [...]