Efficiency in Organisations
Posted on May 3, 2011, 11:41, by Vincent van Wylick.
In my height of blogging, I often started a topic for a blog post with a tweet. For this topic, it reads: “There’s a downside to efficiency of communication when customers have a history with you and expect the opposite.” This sounds a little cryptic, so let me elaborate. There’s a few variables that are [...]
Tags: companies, company, customer service, customer support,
efficiency, inventory,
management, margin, organisation, organisational structure, Organization,
procedures, process, process management,
Software,
standardisation,
standardization,
standards, streamline, streamlining
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Posted on March 28, 2011, 12:47, by Vincent van Wylick.
We’ve got a pretty tight team this year, much like last year, but with some changes. I’d like to write a little about team-dynamics and what I think that works, without getting into details, if possible. What I previously wrote about teams is plenty. I met Jeremy when we did a project analyzing what teams [...]
Tags:
Business strategy,
group psychology,
management,
management structure,
operations,
organisations,
psychology,
team bonding,
team development,
teams,
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The Great Divide
Posted on March 10, 2011, 12:58, by Vincent van Wylick.
I sent off my V-moda headphone for repair. The address was somewhere in Los Angeles, California, and I live in the Netherlands. They checked it and sent me a replacement with no questions asked. The only problem? I sent them off on the 23rd of February and got them back yesterday, 15 days later. Even [...]
Tags: after-sales,
app store,
apple,
business, computers, customer service, customer support, factory,
gadgets,
headphones,
innovation,
iPhone,
made to break,
marketing, mobile providers, process management,
quality assurance, repair, reparation, replacement costs,
sales, shipping, t-mobile.nl,
Technology, technology dependancy, v-moda
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More thoughts on the ‘networked’ enterprise or why all “networks” end up becoming “silos”
Posted on March 1, 2011, 22:50, by Vincent van Wylick.
I finished my last post on the stance that, realistically, all enterprises today are partially networked and they should be. The question for a company is always to what extent they should ‘externalise’ the processes of their company and to what extent they should ‘internalise’ them. There certainly is a mix of fear, greed, and [...]
Tags: Business Process Management,
Business strategy, Clusters, Consulting, Economics,
Entrepreneurship, ERP, Globalization, Human resources,
innovation,
Internet, Networks, open-source,
operations, Organization, Outsourcing, Project Management,
sales,
social networking,
Sustainability,
Technology, user-generated content
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Are we living in a networked world?
Posted on March 1, 2011, 14:55, by Vincent van Wylick.
Cecil Dijoux has been writing a lot on what he calls the networked enterprise on this and his site. He’s a big believer in it and I respect that even though I disagree on a great many points with him. This post is the beginning of a response to him—I would have to summarise many [...]
Tags:
business,
business model, competitive advantage,
efficiency,
management, managing trust,
Mechanical Turk, networked enterprise, networked organisation, networking, search costs,
Seth Godin,
social networks, transaction costs, trust
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Leadership in the Networked Enterprise : principles rather than values
Posted on February 26, 2011, 10:42, by ceciiil.
(Photo : Mark Richards) (Version Française) In a previous article, we suggested that a network structure was required to take full advantage of the innovations offered by the Internet in the knowledge economy. This network structure has proved its ability to create value from the multiple streams of information. After the introduction, here comes the [...]
Tags:
enterprise 2.0, enterprise collaboration
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The Myths Of Innovation
Posted on February 13, 2011, 20:32, by ceciiil.
In the knowledge economy, Innovation represents the Holy Grail : the undisputed source of wealth, pride and prestige. It is one of the most respected and worshiped word in corporate vocabulary. Yet you can hardly find organisations that share a same definition, let alone have a clear plan to manage it. The reason is : [...]
Tags: scott berkun
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8 Things I learned about Entrepreneurship in 2010
Posted on January 17, 2011, 21:33, by Vincent van Wylick.
This is not a post about the macro-economic climate. I tend to think that we all make our own fate, though certainly financial conditions affected the way I perceived certain things. It’s more a post about a guy who’s never been an entrepreneur, but who watched, interacted, and tried to learn a lot about entrepreneurship [...]
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Posted on May 8, 2010, 15:12, by Vincent van Wylick.
I’m currently on a tirade against two things. Global package delivery, which, every single time, seem to have me waste my time waiting for a doorbell to ring. And software-updates, which for some reason are a pretty fragmented affair. OK, there’s nothing to do about software updates and I already give up. Global package delivery, [...]
Posted on April 9, 2010, 09:16, by ceciiil.
God bless Jon Husband : he pointed me via a Twitter conversation to his telling blog post (Will Enterprise 2.0 drive management innovation) on Fast Forward blog, where he quotes Gary Hamel FAN-TAS-TIC book : The Future of Management. To start with, Gary Hamel is not an obscure blogger or some kind of geek preparing [...]
Posted on April 7, 2010, 22:24, by Vincent van Wylick.
Let me start by saying that it’s hard to write about what we’re doing, particularly from a non-marketing angle. Tech IT Easy is a .Org and it doesn’t feel right to use it as a commercial medium (apart from the sponsorship banner, which I value very much and which will at some point host my [...]
Posted on March 17, 2010, 15:43, by Vincent van Wylick.
I made a fairly big mistake with my company at the start, I tried to segment functions in the company too fast. Maybe it was my business education, maybe it was books like “The E-myth Revisited,” and certainly it was my lack of management experience, but I tried to keep my area focussed on business [...]
Posted on March 15, 2010, 20:03, by Vincent van Wylick.
Just a quick shout out to all you smart people out there. For a cost analysis, I’m trying to build several alternative cost-structures, but preferably in an outliner-like format. I’ll go into what I mean in a second, but if you can think of anything, please comment or send me a mail on techiteasyblog (at) [...]
Posted on March 3, 2010, 12:00, by Vincent van Wylick.
Having reached a personal milestone, part 5 of my entrepreneurship diaries, I should mention that it’s very pleasurable and useful for me to write on these topics, and I hope it’s the same for you. In this post, I want to briefly address the issue of uncertainty in early stage technology companies and how that [...]
Posted on February 19, 2010, 13:00, by Vincent van Wylick.
Both ‘startup’ and ‘entrepreneur’ are terms that immediately evoke an often false reaction from an audience and I would personally prefer not to describe my work using those words. In the following post, I write about three associations in regards to entrepreneurship, one positive, one negative, both somewhat false, and one what I see entrepreneurship [...]