I sent off my V-moda headphone for repair. The address was somewhere in Los Angeles, California, and I live in the Netherlands. They checked it and sent me a replacement with no questions asked. The only problem? I sent them off on the 23rd of February and got them back yesterday, 15 days later. Even [...]
I’m always fascinated by business models, i.e. at how entrepreneurs and companies put together services in order to make money from them. I’d call it the source code of business if I hadn’t seen the other source code in Luxembourg —legal and accounting—but arguably that’s more like binary code, i.e. 99% unintelligible. Sarah Lacy writes [...]
I think I must be a geek because I like creating order (that doesn’t automatically mean that I’m a very orderly person, rather the opposite). One of my first priorities in my new position was to orientate myself in the “order” of things, or rather to have a good view on what the process from [...]
Probably not a mainstream user Now, my list is not scientific at all, and is, as usual, meant to be the start of a conversation. What I would do to make it scientific however, is as follows: Talk to experts (hello there, experts ) Based on expert-input, design a survey that measures preferences per demographic [...]
Let me start by saying that we are passed the age of positioning, a concept that was pioneered as the 5th P, by the authors Ries & Trout of the book, fittingly called “Positioning: The Battle for Your Mind” Rather I think we are in the age of 2 C’s: Conversation & Customisation. Before I [...]
I recently read a ‘filler’-article in Fortune Magazine, entitled “The luxury of choice.” It’s about how more and more products today are being customised for picky end-consumers. The way society is evolving, I think that such ‘pickiness’ is something that is more and more on the rise. I wonder if such a thing also applies [...]
Just briefly… I did a practice defence for my thesis yesterday, was certainly interesting, and got to listen to a whole lot of other entrepreneurship-students (and potential entrepreneurs) on their own thesis-topics. Why I love universities is, of course, because of all the smart people I meet, but also because there usually isn’t a confidentiality [...]
Context: I’m currently in discussion with a number of companies that are involved with SOA-vending & -consulting. As a result, I’ve been studying up a little on this market and hope to learn more by writing about it. Note: Since I know, judging by the response to other articles on enterprise-software, this isn’t exactly the [...]
Hello again, Vincent here. As some readers may know, I’ve both read and commented on Malcolm Gladwell’s Tipping Point, and found it an interesting book to think about the nature of communities and how certain individuals or groups of them are more influential in passing on ideas than others. That said, while I believe that [...]
Hi, Vincent here. You’ve probably been noticing that social networks are springing up in every nook and cranny all around the net. Fast Company is starting one (which I joined, just for fun), Anthony Robins is starting one, even food-companies are starting them (check my post on the somewhat unsexy Milner-cheese on my blog). The [...]
I consider myself a “power buyer” on Amazon – having ordered and read for the last decade or so between 20 and 30 books every year, for sums of money far from negligible, at least to me. This being said, I’ve never been more unhappy about my experience as a customer. Here are 5 free [...]
I’m writing this post for two reasons. One is that I am incredibly interested in the subject of leadership and try to learn about it in whatever way I can. A second reason is that, even though my main focus on my blog is food and retail, what Matthias calls “old economy” (thanks Matthias!), I [...]
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IBM’s nice white paper, which I briefly touched on before on my food and retail-blog, describes a model for mapping how customers make decisions in a given setting. It looks at three types of retail-outlets: Grocery, consumer-electronics, and apparel (clothing), and explains how each type of store has different types of customers, with different motives [...]
This morning, I had breakfast with 2 French friends entrepreneurs who are starting up an enterprise software company in Brussels after two years working, respectively, as a financial auditor and a consultant in Luxembourg and London. Both are 25. Starting an enterprise software startup when you’re so young is extremely difficult. Not that the older, [...]
