Overpopulation in Facebook

To fill my quota of social media posts for the year, here’s a post about Facebook’s user base and real-world statistics.

I was inspired by a post in a Finnish blog on social media about how the Facebook’s penetration rate in certain Finnish age groups is way over 100%. From its comments, I found that  similar analysis was already done for UK and US with same results and with some explanation for the reasons. However, with the amazing Eurostat and Socialbakers‘ Facebook data, we can do this stuff for many other countries with interesting results! (To save time, I used Socialbakers data which is grouped by age and so doesn’t give as accurate results as going manually through Facebook’s advertisement tool would.)

The interesting bit is that there are big differences between the European countries. The Nordics are similar to UK and US, but that’s about it.

Facebook penetration rates by age group in Europe

Facebook penetration rates by age group in Europe (click to enlarge)

(You can download the Excel sheet from here)

To solve the problem of above 100% coverage in age groups, there are two explanations that first come to mind and were explored in the both previous blog posts. The first one is Facebook’s age limit, which does not allow people below 13 to join Facebook. The obvious workaround is to round your age up to get in. The other explanation are the people hitting mid-life crisis and rounding their age down. I’m quite the combination of these two explains most of the bulge in the 18-24 age group.

At a glance, it would seem that the 18-24 bulge depends on the overall penetration rate. It seems that once the penetration goes high enough (say, 30%), it basically means that your older siblings’ got their Facebook profiles as well as pretty much everyone else in your real-life social network who’s above 13, and naturally you want it too. Doesn’t take long before someone figures out that the age check is easy to bypass, and like everything that’s age-restricted at that age (like 18+ movies and games) it becomes cool and once it gathers some critical mass, the social norm becomes to fake your age so that you can be on Facebook with your classmates and so on. However, why isn’t this phenomenon more global but just restricted to countries with high penetration rate? There are advertisements in pretty much all media telling how this and that is on Facebook and almost every new electronic device can access Facebook … and yet you, at 12, are forbidden from where everyone else apparently is.

As for other reasons for these age groups going over 100%, there are many. One cause is plain and simple fake profiles (for fun or spam), but I would have assumed young people are equally dorks all around Europe. One of the bigger reasons is business accounts. Then there are the duplicate profiles some people have for the multiple identities they have and want to keep separate. Also, as a pet owner I know some people made profiles for their pets but this can’t really explain the discrepancy at all. The need for sepearate accounts is now alleviated by the (not so) new Pages, which are much more suitable for some of the use cases which previously “required” a duplicate account (against Facebook’s terms of service). However, none of these can explain the tens of thousands of mis-aged accounts, but explain why Facebook has been pushing for people to use Pages instead (and why your interactions with a Page are almost at par with an another Account).

However, it would much interesting to know what explains the differences between the countries. My hypothesis is that the bulge at 18-24 correlates with high overall penetration rate (ie. <13 year olds feel the social pressure to join, faking their age) and high mobile usage in teen age groups. This overcoverage seems to happen when the overall penetration rate is over 30%. One explanation might be that in countries where broadband / mobile phones / social networks are more of a norm, people have started to have fun with Facebook whereas in places where internet usage is scarce, people take it more seriously.

I would have expected the Dutch to be similar to the Nordics, because they do share many other demographical features. Like many other countries, there’s a national Facebook equivalent in the Netherlands, Hyves. I’ve beent old it was very popular in the past, but a lot of Dutch people are migrating to Facebook, the one true social network. This happened in Finland as well, where IRC-galleria has been declining in the recent past due to the “old” generation of teen users “upgrading” to Facebook and the “new” potential teen population jumping directly to Facebook. Another question mark to me is Estonia, where I would have imagined to see similar results as in the Nordics.

On the other hand, both the German- and Russian-speaking world seem to have quite strong “local” social networks. The idea that the language is the biggest barrier between social networks is quite interesting, but I don’t have any evidence for it. The guys at Xiha probably know better. I wouldn’t be surprised if in the near future Facebook borrows ideas from Xiha in their quest to world domination; today Facebook is still very much a product of American culture.

Of course, comparing Facebook’s data against population demographics does not give you any indication what the actual penetration rate is. A much better approach, which was used in the Finnish study was to compare the Facebook penetration rates toh a national survey on social media use by age groups (in Finnish, but here’s a summary in English). The results of this number-crunching was that there can be as many as 200 to 300 thousand accounts with a “wrong” age. Or put another way, that’s more than 10% of Finnish Facebook users.

For further study, Eurostat does offer figures on many internet-related demographics, including “Individuals using the Internet for uploading self-created content to any website to be shared” and “Individuals regularly using the Internet” but these seemed not to be grouped by age, but could be used to better assess the situation. But so what? As baekdal put it in his analysis, age is just a number and “if a person who is really 34 is indicating that she is only 24, you must threat her as a 24 your old person. That’s how old she feels, and that is the only thing you need to know.”

Naturally, the empricial evidence of his users’ behavior goes a bit against Zuckerberg’s idea of your Facebook identity being your only one. As the old saying goes, on the internet, no-one knows you’re a dog.

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What’s social, anyway?

The social networks are the latest Flash intro animations, the new tag clouds. They are everywhere. However, what is actually social about all these services? It’s a really valid question, because apparently everything is social these days.

One aspect to this is to consider the available social objects in the service and what interactions are available. As a simple rule, a social object is something that usually has an URL and is often serialized as an entry in an RSS feed. Also, often the actor who created these social objects is also a social object.

Cartman on Mad Friends

I just love this picture.

Let’s take Twitter, for example. It’s as “social network” as they come if you asked anyone. But once you start to think about it, it offers very few social objects and even fewer interactions with them. Basically there’s just two, the social objects are the tweets themselves or an off-linked thing in them. On Twitter itself you couldn’t really interact with the latter directly until recently with the new user interface that let’s you see some of the linked content on twitter.com, but that’s still hardly interacting with them. At least with the tweets you have two interactions: reply (discuss) or retweet (like).

In contrast, Facebook offers way more social objects and allows users to push many more into Facebook. However, the available interactions are often limited to textual interactions (discussing) and liking. Of course, the web is mostly a textual medium so it’s not a surprise that our interaction through it is mostly textual. However, the services and the technology and design in them really limit our interactions with social objects. You’re bound to fail if you just try to replicate Facebook and not think how people have traditionally acted in social contexts.

I would not count services where the only social objects are the users themselves as social networks. Because what you then have is essentially a contact list and e-mail and IM have been already done. In this way, I really liked Google Wave as it made the whatever the people were working on the main social object. It just wasn’t really good at it. Some of the “social” games qualify, only because they add a high score next to names in that contact list.

Another aspect is to consider the value to the user. It really isn’t enough just to depend on critical mass and then let Metcalfe’s Law do the rest, because Facebook already did it. This is probably the only reason LinkedIn is still alive – their value proposition is that being part of the network increases your chances with your career. Another example is last.fm, which promises better music recommendations. Ideally, the social network should allow the user to accomplish something regarding the social objects in a better way.

This aspect is also the one that is easy to get backwards. Adding a “social network” to a service doesn’t automatically add value to the service. It depends on the social objects and if the social network adds any value to them and the users. (As a sidenote, isn’t it a misnomer to say to “add” a social network, isn’t the social aspect always there, but you just “utilize” it?) Many of the various Twitter and Facebook integrations haven’t really increased a services value to me. For example, Spotify’s Facebook integration just lets me see somewhat useless information about what they listen to (unlike, say, last.fm). Also that the major Finnish newspaper shows on its front page what articles my friends have “liked” via Facebook has been less than useful for me so far (it just distracts). On the other hand, adding social features to a service like Nike+ sounds like it could improve a user’s motivation for running – there’s nothing like pure social pressure.

The third, and these days the most prevalent aspect is the value to the network’s owner. Of course, in the ideal world the network would be owned by the users, but we do live in a capitalistic system. The most blatant example of this has to be Apple’s Ping, which is essentially a social network to sell more songs on iTunes. The social objects are the songs, albums and artists on iTunes, which the users can interact to make them visible to their friends. And they can follow products (the artists). It’s just as sociopathic as you would expect from Mr. Jobs. One could argue that Ping is the “naked” social network, cutting all the happy-happy-joy-joy bullshit.

In addition to encouraging your users to pimp your stuff in hope of new business (like Ping and Zynga), the other value in the network is the value you get from an exit. Thanks to Metcalfe’s Law, your company is more valuable the more users you have – but you can also try to do something the others haven’t been able. No doubt many founders of the new, smaller social networks hope to have a feature that makes them the next YouTube, Friendfeed or Groupon. The danger here is of course fragmentation and the current players developing the features in-house (see Foursquare, Brightkite and others whose only magic component was location).

The most curious thing is that most “social” networks are forums where you limit the interaction of the social objects to a list of “friends”. The only way iTunes’ Ping really differs from Amazon’s venerable Listmania is that the latter is visible to all. Is it really social to narrow your world-view to just what your friends or companies who manufacture your favorite products share with you? Also, doesn’t it really bother you that these services are designed to let us socialize using their objects (products)?

Consider this blog post, for example. If this was a Facebook note, or a Buzz write-up, it would be mostly visible to just to people that I consider friends by each network’s definition of a friend. Even worse, the only people able to comment on this would be the aforementioned friends. It’s a brave new world.

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The Annual Kari Silvennoinen is out!

I’ve been on the road recently with very spotty wifi access and that’s when Twitter really breaks down. You’re left without context because most tweets aren’t self-standing but a link to a URL shortener giving no idea what’s going on. If you’re not knee deep in the “social”, Twitter seems like a mish-mash of ideas and links and bot posts. Then again, that what the web is: links to other places. However, how we use it and what we link to seems to have changed.

Yo dawg...

Yo dawg, I heard you like news aggregation so I put a news aggregator in your news aggregator so you can read social media while you read social media.

People are using services that make Twitter a duct-taped-together activity stream. I prefer to hear people’s ideas instead of being carpet bombed with bot notifications from the social media service du jour. But this isn’t exclusive to Twitter, Facebook took this further with web-wide likes and Facebook Connect. Your activity on the web is a feature on Facebook and they encourage you to dump everything there. Fortunately I can’t control what other people do, but a little bit of the Web dies every time someone publishes that stuff. That’s how I feel, but that’s the beauty of the Web: It’s a playground for experimentation. Too bad it feels like there’s not that much experimentation going on except on the business case side of the Web.

I rarely cross-post what I share/do on the various services. I don’t assume you’re stupid, if you want to know what links I find interesting, don’t expect them on my Twitter feed but on my Google Reader. If you want to know about my runs, I’m on Nike+. If you’re interested in what I read, or something else – well, there’s an app that isn’t Twitter for that. Sure, that’s more work for you if you want to know about everything I do but I don’t expect you to be. I don’t have to promote myself on the web – I have a nice day job and as a Finn I’m quite introverted anyway.

Also, if you guys haven’t yet figured it out – Google’s social network is the Web. And it will fail on your usual Web 2.0 metrics, because people don’t want platforms – they want applications. This is what happened with Google Buzz.

Cartman on Mad Friends

I ran a mile! Then I spent two hours promoting it on the web.

As I alluded previosuly, people use Twitter and Facebook as a make-shift Activity Streams because they just work well enough. Google Buzz was an early attempt to the next gen, but it failed miserably. It was complex, it was a platform and no one got the point. It offered advantages over Facebook and Twitter only on infrastructure level, not for the user. I’m quite certain that Google continues on this path, because there’s no reason to make a yet another Orkut when it seems that the future of Facebook and Twitter are activity updates. Better to control those updates than the services where they are published. Also, most of that stuff is just noise. In the future, the real business is filtering and exploiting those little snippets of information, not just dumbly showing them.

This hopefully could also mark the end of the dark age of “social media”, where we ignored the complexities of human social behavior and assuming that before “social media” everything was asocial. When someone can go and say that the end of social gaming is near because all gaming will be social – are you fucking kidding me? At what point in time were games missing a social aspect? Or did these guys only play Solitaire and Minesweeper? The Internet is after all a tool. It’s a delusion to believe we have required social enlightenment through Facebook when a compelling case can be made be against it. Repeat after me: you are not how many friends you have on Facebook, you’re not your LinkedIn profile, you’re not your fucking tweets, …

For example, Facebook gives us just one identity. This is by design and Mark Zuckerberg believes this is the right way to go forward. He and Facebook prefers that identity is our most low common denominator identity, probably so that they can sell more eyeballs to “targeted” ads. That might be reason why Facebook is boring, everyone is just showing their most bland identity they are willing to show to strangers.

On the web, people don’t always want to be “themselves” – or even social. Play some multiplayer games, preferably a FPS on a console – like Call of Duty: MW on PS3 – and you’ll quickly see the dark side of human psyche, also known as Greater Internet Fuckwad Theory. Blizzard tried to solve the problem as an engineering problem and attempted to force people to use their real names, this was very quickly shot down by users. On the internet, some of us want to be DeathSpank, the Orc slayer.

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Swedes know how to connect with music – or how to stream Spotify to the living room

ABBA, The Cardigans, Ace of Base and Roxette to name just a few – there’s no doubt Swedes have always known how to pump out pop music. So, it should not be a wonder that, once again, it took the Swedes to show how to bring music to the masses in the form of Spotify.

However, in a modern home, the other problem with music is that today most people have their music inside their computer – which, more often than, is a laptop instead of a bulky desktop and anyway probably not stationed anywhere near one’s stereo setup. There are many solutions to this problem, Apple has its Airport Express but it only supports playback from iTunes out of the box. So, if you want to stream Spotify from a bigger set of speakers and without cables this is not a good solution.

For a long time, I was looking for such a solution – no additional cables or stuff to just play audio from my Mac to my living room. I did find a bunch, but most of them were complex and riddled with lots of strange limitations (like cost). I was sure that there had to be an easier way to enjoy Spotify further than 2 meters from my laptop. Many A/V manufacturers sidestep the issue by adding a WLAN, Ethernet and/or USB capability to their hardware, so one can play music out of a shared hard drive but this rules all streaming services, like Spotify, out.

Maybe in the future Spotify might be inside our radio tuners and televisions. The latter is possible already in Sweden and Finland, where you can get Spotify on your digital television thanks to the Swedish-Finnish ISP and mobile operator TeliaSonera. Changing my internet and cable operator just for Spotify sounded a bit too complex solution so that wasn’t for me. But it might be a nice setup for one’s parents – if they weren’t just fine with their CDs, probably. Is it really this difficult to just stream arbitrary audio from one’s laptop to speakers wirelessly?

So, more Swedes to the rescue. The good folks at the hi-fi spekaer company Audio Pro have come up with probably one of the simplest and cross-platform solutions with their wireless offering. But, it’s an USB dongle. Aren’t there enough wireless transmitters inside my MacBook Pro to do the job? Well, thanks to yet another Swedish company, Ericsson, and their Bluetooth technology (with AD2P-profile), streaming audio wirelessly should be simple. So, why not just add Bluetooth inside a radio and then things should work with no wires or restrictions, right?

Audio Pro Radio OneHowever, this, like many other Bluetooth applications, hasn’t really caught on. Sony has some setups with Bluetooth, but I went with Audio Pro Radio One. Sure, it looks like any Tivoli Audio’s radio and Tivoli Audios are really nice, but the only “modern” one with any connectivity (and radio presets!) is NetWorks and that one costs an arm and a leg – and even that one can’t stream music from a computer in a simple way. Radio One, on the other hand can, because the smart folks at Audio Pro put a Bluetooth receiver in it.

And so, with Radio One, Spotify and a Mac things are quite straightforward. Because the Radio One acts like an ordinary output device which means you can stream any audio to it. No need for Airport Express or Airfoil, things work even simpler than that. Setting up a Windows-machine should be equally easy as long as you have correct Bluetooth-drivers that have the A2DP profile. Connecting your iPhone – or any other mobile phone with BT – to Radio One? Thanks to Bluetooth, really easy. However, because there’s no iPod or USB dock in Radio One, you’d better watch battery usage or use a stereo cable instead.

So, thanks to a bunch of ingenious Swedes, I can finally stream music from my laptop to my living room. The only limits are that Bluetooth’s range is relatively short and it does consume battery. But no artificial limits like with oh so many other solutions. Aren’t standards and simple solutions a fun thing?

A sidenote: Americans and other developing mobile countries take note, Bluetooth does not mean a wireless headset. Bluetooth can do a lot of pretty cool stuff, but unfortunately introduction of cheap mobile broadband and before that Nokia’s and then Apple’s reluctance to actually support any interesting profile (without crippling them beyond any recognition) on their handsets have meant that Bluetooth is not in the spotlight anymore and is mostly in hands-free headsets and wireless keyboards and mice.

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URL as a metric for social object’s value (Weekend rambling)

A part in the series of just writing out an idea and rambling on it on this blog.

One of the core architectural big ideas of the web is that each resource, or web page has an URL or a link, and other pages can link to them. However, in the “social media” reiteration, these links are called “permalinks” in a strange doublespeak way as the ordinary Web 0.1 links were meant to be permanent as well and, instead, “link rot” seems to be more prevalent as ever with short-url services and other strange URL schemes.

I am of the opinion that we make a great injustice to discussion on the web by calling those things that hang on the bottom of web pages (and hence do have URLs) “comments” and, as non-entities of the web, only rarely have URLs of their own (even of the hash-variety). This is the second injustice. It is often that in these “comments” there are real gems, but you can’t refer to them with any direct link.

The worst offender, unsurprisingly, is Facebook, which from a cultural-historical viewpoint is going to be a huge black hole. It is in a stark constrat to Twitter, where each tweet has an URL. There are many social “objects” on Facebook that are completely inactionable and this is completely against the very nature of the Web. Technically, with stuff like Activity Streams, it’s possible to “like” a “like” and so on, but this isn’t possible from most social network tools’ user interface.

From the Web point of view, having URL for each tweet might be one reason why Twitter is gaining more steam and Facebook is struggling. Twitter is actively becoming a part of the Web, while Facebook is actively trying to turn the Web into Facebook (see Open Graph and Wikipedia-entry Pages) – this walled garden -strategy has always failed on the web, but it hasn’t stopped businesses from trying.

My thinking might be biased because I’m a firm believer in the open web and the idea that the web promotes openness and sharing of ideas, but not in the way Facebook has recently tried to open its users’ identities and “life streams” to the world. I believe the web is a great platform for collaboration and it’s a shame that while (as Tim Berners-Lee has pointed out) there is no shortage of URLs, we don’t give them out to all objects that live on the web.

However, the one exception that I’m willing to make are YouTube comments, which in number exceed the amount of information (with a loose definition of “information) in the library of Alexandria, but loss of which absolutely no-one would cry over.

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Facebook’s power grab of the social web

Seems like Facebook is teh new evil. The new Microsoft of the nerd epic. The biblical mark of the beast, the Windows-logo, has been replaced by Facebook’s like-button on a website.

But seriously. Facebook’s grab of their users is getting quite out of hand. Exposing more and more of stuff that could be argued to be personal information, pimping that stuff to other sites and companies… it’s not cool and it’s pretty dark in the grey area of abusing their users’ respect. The “evolution” of Facebook’s concept of privacy was best illustrated by Matt McKeon’s neat infographic.

You know these pics as lolcats, but majority of Facebookers just think they are cute.

If you look at the new things Facebook is developing it’s easy to start thinking what are the real benefits to users? It’s all just exploitation. But that’s just the business model for web 2.0 social. Companies are willing to pay a lot to know what their target demographics like and how they behave and lots of other metrics that supposedly make their marketing more effective. They also want to have “presence” on the “social”. I have no experience with marketing industry so I’ve no idea how well this works.

Many internet pioneers were against any first legislation involving Internet, because the Internet was somehow “different”. They felt that these laws would restrict the “freedom” of the whole Internet. Yet, it’s clear that at least our consumer protection and privacy laws are not good enough. The German Federal Minister of Consumer Protection sent a letter to Facebook where her threat was that she’d get out of Facebook if Zuckerberg and his company don’t start to respect users’ privacy more. Seriously, is this how toothless even European consumer protection agencies are against Facebook’s rampant power grab?

One of the weaknesses of Facebook is that they’re centralized. This is why Google, Yahoo et al are working hard on social web that’s distributed. The problem is that this is not a competition where the best technology wins. So what if “web industry leaders” are quitting Facebook? Most of the Facebook’s userbase don’t know who they are and don’t care.

The strength of Facebook at this point is that it’s what pretty much everyone and their parents know how to use on the web. Even otherwise computer illiterate people feel at home with Facebook, like the ReadWriteWeb’s article on Facebook that people ended up when they searched for “facebook login” on Google demonstrated. Whatever the pioneers, early adopters, or any other web power users do to create “anti-Facebooks” does not matter, especially on the short term.

The internet has always been a scary place for newbies and it’s a shame how easily scammers can use Facebook as an attack vector. All the groups and pages that advertise free Farmville cash or an iPad for just doing these simple steps that compromise the whole computer… The problem is that it is difficult to distinguish these from the marketing agencies’ competitions on who can create the most “liked” “viral” astroturfed page and also by the simple fact that people tend to trust their friends’ judgment so these scams can get easily spread through the “social”.

From the web power users’ viewpoint the future is either a more interactive web, or the wet dream of every SEO and internet marketing expert – a web that stinks and where its users are just a crop for marketing analytics. We are idealistic and tend to believe in the power of technology, but the web is a commercial venture. Google isn’t exactly our friend (not even using the web 2.0 definition of the word), but it looks it is in their best interest to push for the same cause – a more open web.

It’s not that Google and others are doing this out of kindness for web users. It just makes business sense for them, Google makes money when more people use the web. And it’s not like Facebook is inherently evil – the exploitation of their userbase is a natural progression for any social network business, especially because their users are not willing to pay for the service in any direct fashion.

We can’t bluff Facebook about quitting our accounts, because we are not going to hurt ourselves here and they know it. For its users, Facebook does add value. But, there are limits on how much they can exploit this fact. What Google and others are trying to do is make Facebook redundant, unnecessary – but they’re still far from this goal.

This is why I would expect more from the people we have appointed to take care of our personal information in the society, the different national and international data protection agencies. Not just empty threats like Mrs. Aigner’s.

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Bit Bang – Rays to the Future now online

A quick note letting you know that the book I was involved with is now available online for free as a downloadable PDF.

If you’re interested in what’s in the pipeline technology-wise in the coming decades be sure to read this report. As previously mentioned, this report is a compilation of articles written by the PhD students of Aalto University (previously Helsinki School of Economics, Helsinki University of Technology and University of Art and Design Helsinki).

The topics include

  • Future of IT and hardware
  • Future of Telecommunication and Networks
  • Printed electronics and nanotechnology
  • Future of Media
  • Future of Living
  • Future of Globalization
  • Robotics and artificial intelligence

Also, in the appendix is a small diary of our meetings in Silicon Valley.

Normally these kind of reports would cost thousand of euros, but thanks to the Finnish educational system you can get the report right here for free (PDF; 2MB).

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Valve’s Steam and Mac gaming

I was attending a LAN gaming session (aka. real “social gaming”) with a group of friends a while ago. Last time, we spent a lot of time installing (and updating) games and trying to get computers to find each other and I had to borrow someone else’s computer. This time, we were quickly up and running and I could proudly play on my MacBook Pro.

Sure, I had installed Windows 7 using Bootcamp on my Mac, because while VMware Fusion was okay for Tales of Monkey Island and even Torchlight, it just doesn’t cut it for hardcore gaming. The only game that I had any problems running over Bootcamp was, oddly enough, Postal 2. Otherwise, I was equal among my PC using peers. I had dreamed about this day.

But what really made things easy for all of us was Valve’s Steam, a gaming portal/service.

The iTunes model strikes again.

Steam ...for the rest of us

We have passed a long time the point where new games are automatically better than older just due to technological improvements. We were still playing games we played over 3 years ago, and some of them were “old” even by then, like Unreal Tournament 2004. The reasons for this are Windows XP and DirectX. These two technologies have enabled a decade of games that are still playable almost without any emulation. The biggest change is happening right now with multicore and 64bit CPUs.

What Steam has done is basically something that other forms of entertainment could learn a lot about, if they could get over their stone age business logic and hunting down their customers. PC game piracy has always been a problem and one reason why PC gaming today seems to be an afterthought to console gaming. Steam (and other similar services, like Impulse) mostly eliminates the piracy problem with a central authorization structure, but yet provides added value to the customer. You only need to install Steam on any computer and log in and you have access to all your games (provided that you have the bandwidth to download the over 2 GB that most games today use). This is something that isn’t possible with iTunes and only recently was possible with Spotify.

What really sets Steam apart here from other entertainment industry offerings is actual value for users. What Steam has done, is really catch the long tail of ecommerce, even though the concept of long tail has long since gone out of fashion. By being able to sell couple of years old games that are virtually impossible to find anywhere (legally) and for a fraction of the price is just amazing. I was able to buy Psychonauts, the most amazing game ever, for just 2 euros and even at the normal price of 9,99 euros it’s 1/4th of what it did cost on the shelves (and it still costs around 15 euros on Amazon). After the Steam’s holiday sales during Christmas, I found out that I had bought many games, mostly because the price was right.

Other benefits from using Steam is that all your games are automatically updated and even for some games, your progress and settings are saved in the “Steam Cloud” – allowing you to play seamlessly on multiple computers.

But there aren’t any games for Mac

The year 2010 turned to be a pleasant surprise for gamers, especially for those, like me, who have switched to Mac. First, Telltale Games announced that their games would be available for Mac as well. This was excellent news for all Sam & Max and Monkey Island fans who would no longer need to boot up VMware Fusion.

And, sure, there have always been Civilization IV and The Sims 3 for Mac, but having new, native games for Mac was excellent news. Clearly a certain threshold has been breached and the amount of gamers living in self-denial on Mac is now large enough that the market is suddenly viable.

Nothing could have prepared us, the people who still reflexively keep our left fingers on WASD and use multi-button mice, for the announcement from Valve that both Steam and Valve’s game engine Source would be available for Mac.

Now, I don’t see that this will mean that soon Mac OS X would be equal gaming platform with Windows, but it does warm my heart. I know that I still need to boot to Windows to really enjoy gaming. The reason Telltale and Valve have been able to pull this out is based on their choices to use cross-platform frameworks (like OpenGL) instead of Windows-only technologies like DirectX. You also need to keep in mind that both Telltale and Valve seem to have target audiences that use Macs and have both targeted certain niches, the former makes high quality “casual” adventure games and the latter high quality first person shooters for more “hardcore” crowd. It is unlikely that other game developers or publishers will follow suit. For a true revolution, Microsoft would need to not only port DirectX to Mac OS X but also develop it at same pace with Windows. Looking at Microsoft’s track record with Mac software, this is even less likely than playing Left 4 Dead natively on Mac looked a couple of months ago. The more likely scenario is that as hardware gets faster and emulating a graphics card gets more efficient, running even the most recent 3D games in VMware Fusion starts to be feasible. A possible scenario is also that through technologies like OpenCL, PC games aren’t as dependent on GPUs and DirectX as they are today.

On the other hand, this shows how Apple’s decision to invest in cross-platform frameworks like OpenGL, OpenCL and WebKit can really pay off in the long term. It also shows that being nice and having something like Bootcamp can be an advantage. I was really surprised how easily I could install Windows 7 on my Mac and how Apple had provided drivers for everything.

What Steam proves is that to succeed on the internet, you really need to be familiar with your customers and understand their needs and truly deliver superior experience and added value to them. This is nothing new, but somehow the rest of the entertainment industry seems to think that they can still get away with last century tactics.

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Social web for the long-term

Now that the biggest waves of Buzz hype are hopefully behind us, it’s a good time concentrate what Google Buzz actually is and what it isn’t. I have followed Buzz with great interest and I’ve previously talked about Jaiku, feeds and discussions on the web on general here. I even pushed Plaxo at one point, but they are pretty much dead in the water right now. I was couple of years off and a technology wrong with my prediction of sort-of real-time web in 2008.

In a way I view Google Buzz as a reference platform, like Google Wave Preview, instead of a finished product. Of course, because Buzz is right there in Gmail’s interface, it’s Buzz deserves to get all the critical comments about its launch it got. It could be argued that without exposing it to the larger public at start, it would have been impossible to get all those great ideas to make it better. One interesting thing to note is that most requested features for Buzz are UI-related. However, I’m more interested in what makes Buzz work behind the scenes, because if Google can get the critical mass behind this, things are going to be great.

It was again a sad example of the sorry state of technology blogging when Buzz first hit the web. In that little world that’s so enamored with Twitter, Facebook and status updates, it never occurred to anyone that Google was aiming much higher. One of the worst offenders was the serial-troll Lyons. He was followed with lots of others who came up with as lame puns in their headlines without actually figuring out what they were looking at. Instead we got petty lists of “fails” in Buzz. Yeah, on the surface that these Techmeme all-stars barely skim, Buzz might resemble Twitter, but the differences are pretty obvious from the start.

The attention spans are so incredibly short that that they have completely forgotten that even in this age of agile Web 2.0 iterative processes, things take time. This was probably best illustrated by this post, where the author totally oblivious to the lineage of Buzz claimed that

As always, time will tell whether this is a game-changer or just another Jaiku, the Twitter competitor that Google bought but never found a way to leverage.

In their defense, even Ars Technica got it wrong.

The only reason I can come up with why people associated Buzz instantly with Twitter was the simple user interface. Much more interesting comparisons would have been with Friendfeed (which kind of tried to do this in simple way), Yahoo Updates (which kind of tried to do this in a difficult way) or it’s genetical ancestor Jaiku (which kind of did this LBS twitter thing in a pretty nice package a good three years ago).

While I agree that Buzz is a rather odd combination of product/platform/project, I do find it exciting that Google has the resources to just try things. We are so early to this social web thing that if someone pretends that they know what exactly works, they’ll be proven wrong in a fortnight. Sure, I do agree that Google might be forgetting that what people want are applications and not technology (a mistake Nokia keeps on repeating, and one reason why they are so incredibly lost in the technology woods. Or like Yahoo, which just pumps out nice web tech with no apparent apps or revenue streams). Google has the money to experiment and the mindset to test things on a large scale. That takes balls. That’s what the whole world wide web was about in the first place, experimentation. You have to be pretty clueless if you take anything on the internet right now as granted.

Seriously, take a long view here. Even on the internet, you need some time to lay out the groundwork even when you’re working in the application layer. If you think about the 2,5 year timeline between Jaiku’s acquisition and Buzz, there were little hints along the way in many of Google’s products. To be able to have something like Buzz, Google had to first come up with a friend/follow system and a location system. You know like following other people on Google Reader and Google Latitude? The ADD-riddled tech bloggers were pretty hyped about Google Latitude and how it was going to kill Brightkite, Foursquare and other LBS services, but somehow Google Buzz failed to generate a single comparison to these services?

But all this is just technology. What about the revolution that I hope Google can pull with Buzz? What’s the beauty in Google Buzz? You only need to check Google’s API page for Google Buzz and you’ll soon realize that all the stuff behind what makes Google Buzz work are open standards, which enable pretty ground-breaking integrations that could just solve the mess discussion on the internet is right now.

As a sidenote, when tech bloggers complain how they can’t add this and that twitter stream to their Google Buzz timeline or how the tweets are not in real-time and all that, they would only need to look at that API and realize that because Google looking at the whole thing at much higher level, it’s actually the publisher who needs to find a way to enable a thing awkwardly called PubSubHubbub, and in that instant all the content is pretty much real-time. Of course, I have no idea if it is at all feasible to use PubSubHubbub in the scale of Twitter, but the point is that Google is not planning to have custom pipelines to Buzz, but to play with common, open protocols and APIs. Another point is that once your content works with Buzz, it works with any aggregator/social app that has decided to have that same common, open infrastructure.

So, instead of trying to centralize every user, every piece of content to their site, like Facebook and Twitter, Google has had the guts to try and harness all the discussion on the web to their service. It’s going to be a happy day when this post right here and all the discussion and the comment this might generate are all happily syndicated in Buzz.

The open nature of Buzz is not all news to some creatures on the web. On Twitter and Facebook you can follow and be followed by inanimate products and abstract brands and they can have pages and whatnot, but right now, to be able to take part in Buzz you need to have a Google Account and that means that you have to be a natural, real person and you shouldn’t have more than one account. This is pretty bad news to all the “SEOs” and other “internet marketing experts”. It is also excellent news and pretty amazing on this forcing-marketing-down-your-throat in this “social” happy place we call the web 2.0. Simply, that means real people and real feeds that try to integrate the real discussion on the web. All those @’s and #’s? What about real discussion with real threading and real topics? What about a renaissance of long-form personal publishing? (If you didn’t follow any of the previous links, please read this. I’m totally with DeWitt Clinton here).

The trick to make all this work and where Friendfeed and Plaxo failed is critical mass. I’m pretty sure that the guys at Facebook are really looking at Friendfeed again and rethinking what parts they should chop off it instead, because if Google can truly pull this off and make this pipe-dream of semantic and social aggregation nirvana that plumbs everything out of what it can get it social graph on work, Facebook has no other option than to open up and that’s pretty much the end game for them right there.

The technical challenge is really complex and it’s going to take some time until all the pieces are in place. Google has put their thing out in the open and it is now the publishers’ turn to do some back-end changes so that this discussion utopia can get its legs. I’m not expecting the social web to turn on its head in a day, but this is some serious stuff for the long term. The reason why I think Google can pull this off is that Google just needs to show ads on the web to make this worthwhile, Facebook et al. need to monetize every inch of their userbase. Google can, and it is in their advantage, to utilize open systems and not lock people in. And, hey, maybe things don’t pan out. Google has the cash to try something else.

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FarmVille is a role playing game

As I argued in the comments in Vincent’s post about FarmVille, FarmVille is a role playing game (RPG). And pretty bad one at that. Like most RPGs, you don’t actually need any skills or develop any skill playing it yourself as your success is solely dependent on the amount of time you sink into it. You can get pretty good at FreeCell, but no matter how much time you spend in FarmVille, you won’t get “better” in it. But what most RPGs have at least is a story – even if most these days have left the ending pretty open. Contrast this to FarmVille which isn’t trying to tell you any story. In this sense it resembles a simulation, but that genre is usually characterized by depth and strategy which are nowhere to be seen in FarmVille, unlike, say, in SimFarm from 1993.

Free range animal farming at FarmVille

It is way too easy to categorise FarmVille as a “casual” game, but “casual” doesn’t need to mean games where you can’t lose, games which have zero learning curve and games that don’t offer challenge. A good example of “casual” game that always ends in the player “losing” and (hence?) offers a lot of challenge is Bejeweled. If I remember correctly, Bejeweled was the previous title holder to the biggest casual game ever.

The only challenges are achievements – and now collections. But there’s little, if any, social value in achieving them – unless you count boasting about them on your Facebook wall. And, unfortunately, the game doesn’t have level 13 Pig Warlocks.

There’s some irony that the main reason people play FarmVille, boredom, is also a main reason why people quit it. This boredom kicks in at about level 20 or so, where you start to realize that you have pretty much seen everything the game has to offer. The only thing left is the grind.

There are, of course, shortcuts to simple grinding. You can use farm machinery to do your activities faster, but they consume fuel (that, until recently, you could only refill by real money). Also, spending money allows you to get many benefits before non-paying players. And this is a problem, because many people don’t consider this “fair”. Offering players to pay to save time, however, is pretty crucial from business logic. The trap here is that the players who don’t feel comfortable paying start to feel that the only way to progress in the game is to spend real money.

FarmVille follows the RPG formula that the higher you have leveled, the more effort (= experience points) you need to reach next level. Granted, you have access to new things that might increase your “productivity”, but the mean time between levels is increasing. However, and this is the problem, the reward of leveling up remains pretty much the same. At some point, the perceieved benefit/effort ratio falls short. The trick is that at this point, the player has invested so much into the game that they might be more willing to pay real money to make advancing easier… if the rewards of leveling up are worth it.

The business logic of FarmVille dictates that the more you play, the better player you are for Zynga. It’s the curious logic of taxing your good customers, the discrimination for the information age. This is most evident if you look at how the experience points you get from crops depends on their harvest time. The shorter the harvest time (and so, how many times the player “needs” to play FarmVille), the more experience the player can gain in given time. As you can see, the relationship between these two variables follows an exponential distribution with pretty high correlation.

Harvest time is strongly correlated with experience points you can get in FarmVille

There's not much correlation between profits and harvest time, though.

As an interesting side note, the correlation between Harvest time and profit isn’t nearly as high and there’s a lot of variation. This neatly illustrates how the main metric in the game (from game designer’s perspective) is not profit, but experience points which are tightly tied to player retention. This also means that while there’s a wide variety of different kind of crops, there’s only a handful that makes any sense to use as the rest are strongly dominated. Oh, and the trees and the animals don’t make any sense given how scarce the land is and how much more profitable the crops are. The only reason to have either is for achieving ribbons – or self-expression (which you might have already guessed was pretty low on my priority list).

The other thing in FarmVille is that your game progress is also aided somewhat by the amount of friends you have. Whether these friends help you or not, is not necessasry, as only retaining a certain friend amount gives you benefits. The most important of these is access to larger farms. The social aspects of FarmVille can be divided into self-expression (how one designs one’s farm) and a coordination game of sharing gifts and other “loot”. The game design trick of “free gifts” is pretty clear after the player realizes that he or she needs a bigger farm to accommodate all the gifts. Contrast this “social gaming” to the title-holder of “most anti-social game ever”, World of Warcraft, in which (as far as I’ve understood) it is possible to “complete” the game alone, but playing with others is a key element to enjoy the game. In WoW the higher level players can help out lower level players, but in FarmVille the higher level players can gift some items to lower level players that lower player level players can’t gift. So, for some time the reciprocity logic didn’t really work in gifting, but this was recently fixed by introduction of “Mystery gifts” that are pretty much the only thing that makes sense for lower level players to send to higher level players.

So, what you are left in a more competitive sense of “social gaming” is the amount of ribbons you have collected, the level you have achieved and how pimped out your farm is. The element of achievements that you can accomplish as a group is zero.

I’m not entirely sure that Facebook is the most fertily grounds for games, as the dominating functionality seems to be “the social” and exploiting one’s userbase. Game mechanics and social dynamics come second. This is why I believe that to experience “true” social gaming, one needs to invest some real money to buy a game. The “free” gaming model seems to denigrate too quickly into nickel-and-diming, see for example what happened with EA’s Battlefield Heroes – where again some of the players didn’t see the real money elements as “fair” after certain point.

The problem with FarmVille, in short, is that the business logic dictates the game design too much. The revenue incentives of Zynga make the game experience worse for the players, who are looking for more than killing time.

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The iPhone as Human-World Interface

The compass functionality is still a bit underutilized

The media seems to be a bit obsessed with hardware, iPhone and its “killers” and software (“apps”). This is technology after all. For me, much more interesting phenomenon are applications. I’m not talking about software but more generally what we use the technology for. In “Salmon of Doubt”, Douglas Adams put it well that “[we] are stuck with technology when what we really want is just stuff that works.” I believe that iPhone and what have followed since it are enabling just this. I also believe by just being “stuff that works” was the feature that made iPhone what it is today, while Nokia was fiddling around with technologies.

When I’m talking about mobile phones as Human-World Interface, I’m not really talking about augmented reality. For most part augmented reality is just hype and worst of all, it was just technology. There was some cool factor in being able to see where the London Tube stations were, but all of a sudden it seems like people are far more interested in “monetizing” the technology instead of looking for applications.

Instead, in my view one of the examples of how iPhone gives you an interface to the world around us are the public transportation guides. With access to your location, you can easily check out when the next bus or tram arrive and what bus or tram you actually need to take to get wherever you’re going. I think that the applications for more specialized uses are more interesting, like snipers using iPhone for calculations and doctors using it for stethoscope. For me, Human-World Interface could be summarised as the ultimate universal remote for the world.

I think we’re finally arriving to the vision of a PDA. What the things we used to call PDAs a decade ago were crucially missing were mobile internet and user contexts (fe. location). One important part is also a universal information exchange protocol, and for most part the Web fills that role on modern phones. Right now it would look like instead of general-purpose web, one-application “Apps” are the way to go. I don’t think this is a sustainable way forward, though. It works as long as you only focus on one device (like the iPhone) and you believe in an Apple monopoly, but if/when in the future we have forward-incompatible iPhones and plethora of smartphones running Nokia’s Maemo or Google’s Android, you might be better off falling back to the common Web.

Google’s opinion is that the Web will eventually win, but you have to keep in mind that their whole business depends on that. In the short-term, there’s still loads of money to be made in Apps, but in the long-term investing in the Web will pay off. It is however quite hard to justify investing for the long-term unless you have boatloads of capital, but Google’s planning to be here for that long. There’s no money to be made in infrastructure or technology per se (as RSS and Atom have shown) but once you have an application that depends on them, it all pays out (but you really need an application that has or adds value, not just a fancy feed reader/parser).

One of the still-in-R&D technologies for smartphones is Near Field Communications, which would enable one to (finally?) use one’s smartphone for paying for public transportation or at point of sales. Unfortunately this stuff has been so long in the pipeline that it might really be a technology in search of a problem. It is however a foray into the world where we would use our smartphone to interact with the world.

A similar idea of replacing one’s wallet with one’s mobile phone has been one that Nokia et al. have at various times tried to push, but like NFC, the main problem is that the advantages are not really significant (yet?) and there are serious drawbacks compared to the things you actually have in your wallet. For example, the credit card you have in your wallet is probably almost universally accepted, unlike mobile payment. Overcoming this rather crucial shortcoming is a chicken-egg-problem, however for mobile phone manufacturers. The companies that should develop this stuff are the credit card companies.

The same thing goes for everything else, like using your phone to open your garage door. The two things that need to happen for a universal remote for thw world are open technologies (in this case an API for your garage door), which in turn requires a business case for the companies to open up their interfaces. Only then is the Internet of Things possible. I believe that for Internet of Things to emerge, there’s little point in just identifying everything around us, but also interacting with them. Other than implants, mobile phones seem to be the best thing we have to do that.

Digital Chocolate’s Trip Hawkins has said that the iPhone is the coolest thing in all time and for him, it’s vastly superior to what Kirk had in Star Trek. I’m not as optimistic about iPhone of today, I’m sure there’s going to be much more cooler things in the future. Of the things that we have right now, I have to agree.

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Rise of the Machine Rights

I’m in a book.The course I took last year finally materialized into physical from couple of months ago. I’ve no idea if this book is actually available anywhere, even in a digital form. Well, at least I got mine.

In the book a group of doctorate students from three universities in Helsinki wrote cross-disciplinary visions of what certain IT innovations will break through by 2030.

The future is notoriously difficult to predict and the future of technology even more so. So, I’m pretty sure that any predictions we have made for 2030 are going to be wrong. There are some things we can be pretty sure about and try build on them, though. For example, technology will get better. The western population will grow older. Fusion energy will always be here in 30 years.

My second group wrote about intelligent or smart machines on how we see that there are some non-technical barriers that have to be broken before we can see robots and machines everywhere. Some of our ideas are also presented at the 26C3 conference under the title “Here be Electric Dragons: Preparing for the Emancipation of Machines“. So, if you’re in Berlin around Christmas, go and listen to our fantastic ideas.  Unfortunately I can’t make it there, but my co-author Lorenz Lechner will be there to entertain the audience.

One of our core ideas is that for autonomous (or, as we put it, ultimate) machines need rights. One reason for this is that normal product liability is not enough if these machines have AI dictating their decisions. If giving rights to machines sounds strange, it shouldn’t. In a sense this is comparable to human rights and the idea of corporation as a legal entity, where the corporation and not the shareholders are legally liable for its actions.

The follow-up question is of course how to manage the risks that autonomous robots pose? We are pretty good at managing all kinds of risks. One approach is to design fail-safe systems. The other is using insurance.

One of the challenges is that the machines of tomorrow and even today are more and more dependable on the software. We can’t end up in a similar situation with robots as we have done with commercial software – no guarantees whatsoever (see for example the capitalized(!) section 17 of a Microsoft EULA or similar section 16 of GPL). We believe that through an insurance of sorts, these sections could be shortened two capitalized words, DON’T PANIC, instead. Preferably in large, friendly letters.

Also, we believe these issues are urgent. The actuality of the technological development was really nicely illustrated by a recent xkcd comic (note the mouseover text). We have also discussed about this subject previously on this blog, Vincent already wrote about the relationship between man and machine early this year.

If you can’t make it to 26C3, here’s a copy of our paper “Augmenting Man”. We are currently in process of refining it and trying to pimp it for other publications.

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Maybe it’s just a bad dream?

There is a really disturbing trend about environmental issues, outright self-deception that it might not actually exist. People do have this strange tendency, once things go complex, to make up stories that explain why things are how they are. This, in a way, explains why, in this age of reason and science, people choose to believe in things like make-believe medications, which they, in an effort to legitimize them, call “alternative” medicine.

The Blue Marble

An utterly insignificant little blue-green planet in the unfashionable part of the galaxy

This morning at the gym, I overheard people talking about the recent e-mail leak from UK’s Climatic Research Unit. Paraphrasing, the discussion went something like this. “…I read from the news that they have exaggerated the numbers.” “Yeah, I never could believe that the sea levels could rise by so many meters.” And off they went talking about heatwaves in the Middle Ages and other stuff, probably trying to assure each other that everything is just fine.

Ars Technica does a good job, as always, explaining how the e-mail leak means probably nothing. And anyway, the scientific community has ways routing around fraud  – which, you have to keep in mind, is not the case here.

At another occasion, before the e-mail leak, in a bus an older woman wondered “how can they measure that the sea-levels have risen by a fraction of a millimeter. It’s so tiny.” I almost wanted to tell her about the DNA, carbon nanotubes, integrated circuits and other wonders of science in an effort to explain that, yes, “they” can measure things even if they are really small.

I’m seriously worried that these people secretly wish that the whole climate change is just a bad dream, and that they have a confirmation bias to believe all evidence that disproves that our planet is in peril – that status quo will prevail.

Yes, I’d also like if the whole climate issue was just a bad dream. But no e-mail leak or even a group of fraudulent scientist (which, once again, isn’t the case here) does not disprove the massive amount of evidence that we have for an accelerating climate change. What’s going on is a good example of our cognitive dissonance at work. Maybe it’s easier to justify why you’re not doing anything to counter the problem, if the problem doesn’t exist in the first place.

Unfortunately, the newspapers and TV news aren’t really helping, going for flashy headlines instead. True, the scientific community has a bad track record trying to explain things to laypeople, but sometimes things are a bit difficult – especially when they are as complex as the climate of a planet.

In fact, it seems that television can make things worse, as this video from a Sarah Palin’s book-signing shows (see 7:00 for the kicker). People, instead of trying to even rationalize their arguments themselves, just throw catchphrases to explain their position. My favourite? How polar bears must be removed from endangered species list so it would be easier to drill for oil in Alaska.

I’m really, really worried.

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Google’s Building Maker and the importance of fun

I’m starting to think that I’m wayy too interested in maps and geographical coordinates. Things like Google Maps and GPS just make me want to make something great out of all the information we have lying around and put in a map context. I think this is also the reason behind all the location based services, everyone is trying to see what would work. Most of them are fun experiments, but let’s see what sticks.

Finnish boxy architecture, now on Google Earth.

Finnish boxy architecture, now on Google Earth.

The one thing that reminds me that we do live in a future foretold by all the great 80′s sci-fi movies is Google Earth on iPhone and especially it’s useless feature where you can change the view by tilting the phone. It serves no purpose whatsoever, but it’s cool and feels like “future”. I think Neal Stephenson’s Snow Crash really showed the vision what Google Maps/Earth ultimately could become (think real-time satellite feeds).

A while back magical elves -generated buildings started appear in selected cities in Google Earth, which was also pretty cool. Unfortunately these magical elves were somewhat sloppy about the finer architectural points of our human buildings so most of them look like boxes – and, well, some of the 60-70′s era concrete buildings are in fact (ugly) boxes.

So, when Google revealed their new Building Maker, I was pretty much hooked. It allows you to easily model buildings out of aerial photography. And if you’re good enough, those models might just end up on Google Earth.

This tool reminded me of Amazon’s Mechanical Turk, which was also interesting in how it allowed to harness the human processing capability to tasks unsuited to computers (or magical elves, who don’t grasp our architectural styles). Some might remember how it was used (unsuccessfully) to search for the remains of Steve Fosset’s plane. Google does have some experience in this fields as well, they did something similar with their Google Image Labeler, which paired random people in a game of labeling images. Unlike Mechanical Turk, Image Labeler was mostly harmless fun and a game to kill time for participants. It is this fun part that I find really important in these things. I think Google accidentally or on purpose have also some fun elements in Building Maker, in addition to it’s crack-like addictiveness level.

The best thing about the Building Maker is that it runs in your browser and is dead simple to use. It’s fun. It’s like a small flash game, but instead of just wasting time you waste time in benefit of a commercial, listed company.

So, now I have 25 models worthy of Google’s acceptance criteria. It’s these accomplishments that keep me coming back to model things. Unfortunately, many models were rejected by Google and that of course isn’t fun. The main reasons for rejections so far have been “Incomplete texturing” and “Floating”. The frustrating thing about this is there’s very little I can do about these two problems. It’s a bit frustrating to notice that Google doesn’t have imagery for all sides of the building after you have started to model a building and short of renting a plane and taking pictures yourself there’s not much you can do. Floating is even more frustrating, because there’s very little hinting you can do to tell the modeling software that the box you’re trying to make should, in fact, be on ground level instead of floating couple of meters in the air.

Yes, if you want, you can import the model from Google’s servers into SketchUp and refine the model there, but that’s both extremely difficult and requires a lot of effort. Not fun, but maybe, just maybe, that refining could get your model listed…

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A short story about Phil

On my trip to Africa the most inspiring thing that happened to me happened on my last day, on the Nairobi international airport.
It was still couple of hours before the flight would start to board but we were already at the gate. And next to us was sitting Phil. I don’t know if he’s name is really Phil, I just think he looked like a Phil. Now, Phil was a huge, white, bald, old guy with diabetes and thick glasses. Really huge. He was wearing a traditional Kenyan suit/robe-thing. He looked like a fat white Masai. He was dozing off and told people around him that they should feel free to wake him up if he started to snore. He wouldn’t mind.
Phil really was a Buddha. He was out there. I don’t know if he knows it.
One thing lead to another and Phil started to tell why he was in Kenya. I don’t think he has ever been to any other country.
Phil’s from Virginia, USA. He’s a schoolteacher.
I don’t remember all the details correctly, but that’s okay, because the details don’t matter. You see, Phil’s dad had some money, but he was in a home. Got MS. Now, being a good Christian, he had donated a bunch of money to missionaries to build a church in Africa. Church of Nazarene. Now, Phil was a good son and visited his father now and then. His dad was a bit sad about there being a church after him somewhere in Africa and he was there in a nursing home on the other side of the world. So, naturally, Phil goes and says “Gee, dad, if I could just go there and take pictures for you, I would.” So, his dad takes out his check book and asks “Would you? Here’s some money, it should cover your tickets?”. Here Phil said, “Who was I say to my dad no?”
So, Phil got himself a passport and stuff. He only knew that the church was somewhere in Kenya and that it was called Church of Nazarene. And that he knows no-one there but has booked a trip over the weekend to Kenya. Someone might think Phil was either simple or just insane, but, I don’t think that. He was just this unassuming guy.
At some point during his story, another flight arrived and people started to come in through the doors of our gate. There, sitting on an airport’s plastic seat, around 9pm in the evening, with the red robe on, this guy starts to greet all the people going past him, “Welcome to Kenya, hope you have a nice stay”. Most of the people don’t even blink in his general direction. Some say thanks. Some smile. But I bet most of them felt at least something. So what if you can’t please all the people who just don’t care when you can make some people feel a bit better?
So, anyway. A day before he’s leaving he gets an e-mail from some missionary that yeah, the church exists and they can take him there. So, he goes to Kenya, gets on a jeep, takes out his digital compact and starts taking a lot of pictures of the church and gets back to USA to go back to work on Monday.
So, he goes to visit his dad again with hundreds of pictures and he’s dad’s all excited – doesn’t even look at the pictures. He almost pushes the pictures away and asks “Do you wanna go over there again?” And, again, who’s Phil to say no?
“At this point I realize that I’m going visit that church every year for the rest of his life.” So he does. Phil’s not that into the whole Church of Nazarene thing, he’s a schoolteacher. So, this one time he asks if he could visit a jail in Kenya. Normally this would be totally impossible, but as it happens, there just happens to be this guy who’s the head priest of all prisons around there or something. And well, at this point Phil’s been there for some years already so he has some street cred.
I totally forget if we wanted to teach these guys something or if it was something else, but anyway, Phil’s visit is a success. He starts to visit the prisoners in addition to going to see how his dad’s church is holding up.
I didn’t ask, but I guess his dad’s passed away since I understood he doesn’t visit the church anymore. He still visits Kenya every year for a weekend and goes to visit the prisoners.
To drive the point home: This guy takes a long-haul flight every year at the same time, for a weekend, to visit these guys. And these guys wait him like he’s Santa Claus. And to them, he is, the original.
I guess these guys don’t get much visitors and I’ve no idea who they think Phil is back home, I don’t think Phil has any idea who they think he is. But they write to him. Last year, the prisoners asked if Phil could get them a electric piano. Now, hauling something like that from USA would be impossible, so he just arranged the piano there otherwise. These guys don’t have even clean water or anything, and they ask for a electric piano and this guy delivers. He knows that there’s a very small chance that these guys actually get to use whatever things he can procure for them, but I guess it’s the gesture that counts. Someone actually cares.
Coming back to the robe. It’s not Phil’s first, and not his last. The prisoners make them for him. This year, a tailor took a measures of Phil so they can make a new one for him when he comes to visit next year. Again, these guys who are living in conditions I can’t even imagine are making these robes for this one guy who comes and visits them every year.
Now, Phil says he’s ready to die. He says it’s really great to know that you’re ready to go. This is not exactly something I look forward to hear before a 8 hour flight, but he might have a point. I’m not ready to go. Phil has had an heart attack and he tells how excited it was to be transported to ER by a helicopter. Phil said he’s on VA so it was all covered.
I told Phil that for the sake of the prisoners, I really wish that he makes it next year.
There, on Nairobi’s Jomo Kenyatta International Airport, among all the people, mostly young western tourists going to volunteer to build whatever and who were there to save the world, was unassuming Phil who no-one took seriously. I shook his hand and thanked him for being a human.
Phil also told when he got his heart attack and a doctor came to see if he had got all the necessary medications, the nurse would go that yes, except for one that’s barcode didn’t register into the system. The doctor then took the medication and gave it to Phil noting to the nurse that the needs of the patient went before some accounting system.
Thinking that this guy wouldn’t have been there telling me how he gives hope to more people ever year than I ever will because of a nurse wouldn’t give some stuff to save his life because she couldn’t register the stuff into a system is something that really scares me.
It’s wrong to say Phil said he gives hope to people. He never said that. He just told what he does and how he ended up doing that. I got the impression that the people who he teaches don’t know what he does over a certain weekend in September. Why he keeps doing that, he never said.
I honestly don’t remember all the details correctly. I wrote this to tell you about Phil, but this is best read as a fictional short story. I decided to wait for some time before writing this down so I could think the whole story over and better distill it to the point that there are way too few Phils around. Why I decided to publish it is mostly due to [this](http://www.kungfugrippe.com/post/169873399/clackity-noise)

On my trip to Africa the most inspiring thing that happened to me happened on my last day, on the Nairobi international airport. This post isn’t about technology, but about globalization and, well, maybe in a small way how technology is only an enabler, it just has made things easier – but it doesn’t do things for us.

It was still couple of hours before the flight would start to board but we were already at the gate. And sitting next to us was  Phil. I don’t remember if his name was really Phil, I just think he looked like a Phil. Now, Phil was a huge, white, bald, old guy with diabetes and thick glasses. Really huge. He was wearing a traditional Kenyan suit/robe-thing. He looked like a fat white Masai. He was dozing off and told people around him that they should feel free to wake him up if he started to snore. He wouldn’t mind.

Phil really was a Buddha. He was out there. I don’t know if he knows it.

One thing lead to another and Phil started to tell why he was in Kenya. I don’t think he has ever been to any other country. Phil’s from Virginia, USA. He’s a schoolteacher.

I don’t remember all the details correctly, but that’s okay, because the details don’t matter. You see, Phil’s dad had some money, but he was in a home. Got MS. Now, being a good Christian, he had donated a bunch of money to missionaries to build a church in Africa. Church of Nazarene. Now, Phil was a good son and visited his father now and then. His dad was a bit sad about there being a church after him somewhere in Africa and he was there in a nursing home on the other side of the world. So, naturally, Phil goes and says “Gee, dad, if I could just go there and take pictures for you, I would.” So, his dad takes out his check book and asks “Would you? Here’s some money, it should cover your tickets?”. Here Phil said to me, “Who was I to say no to my dad?”

So, Phil got himself a passport and all the other stuff. He only knew that the church was somewhere in Kenya and that it was called Church of Nazarene. And that he knows no-one there but that didn’t stop him from booking a trip over the weekend to Kenya. Someone might think Phil was either simple or just insane, but, I don’t think that. He was just this unassuming guy.

At some point during his story, another flight arrived and people started to come in through the doors of our gate. There, sitting on an airport’s plastic seat, around 9pm in the evening, with the red robe on, this guy starts to greet all the people going past him, “Welcome to Kenya, hope you have a nice stay”. Most of the people don’t even blink in his general direction. Some say thanks. Some smile. But I bet most of them felt at least something. So what if you can’t please all the people who just don’t care when you can make some people feel a bit better?

So, anyway. A day before he’s leaving he gets an e-mail from some missionary that yeah, the church exists and they can take him there. So, he goes to Kenya, gets on a jeep, takes out his digital compact and starts taking a lot of pictures of the church and gets back to USA to go back to work on Monday.

Back in US, he goes to visit his dad with hundreds of pictures and he’s dad’s all excited – but he doesn’t even look at the pictures. He almost pushes the pictures away and asks “Do you wanna go over there again?” And, again, who’s Phil to say no?

“At this point I realize that I’m going visit that church every year for the rest of his life.” And so he does. Phil’s not that into the whole Church of Nazarene thing, he’s a schoolteacher. So, this one time he asks if he could visit a jail in Kenya. Normally this would be totally impossible, but as it happens, there just happens to be this guy who’s the head priest of all prisons there in the group. And well, at this point Phil’s been there for some years already so he has some street cred and the doors to the jails are open for Phil.

I totally forget if we wanted to teach these guys something or if it was something else, but anyway, Phil’s visit is a success. He starts to visit the prisoners in addition to going to see how his dad’s church is holding up, all this in over a weekend. Many years pass. I didn’t ask, but I guess his dad’s passed away since I understood he doesn’t visit the church anymore. He still visits Kenya every year for a weekend and goes to visit the prisoners.

To drive the point home: This guy takes a long-haul flight every year at the same time, for a weekend, to visit these guys. And these guys wait him like he’s Santa Claus. And to them, he is just that.

I guess these prisoners don’t get much visitors and I’ve no idea who they think Phil is back home, I don’t think Phil has any idea who they think he is. But they write to him. Last year, the prisoners asked if Phil could get them a electric piano. Now, hauling something like that from USA would be impossible and expensive, so he just arranged the piano there otherwise. These guys don’t have even clean water or anything, and they ask for a electric piano and this guy delivers. He knows that there’s a very small chance that these guys actually get to use whatever things he can procure for them, but I guess it’s the gesture that counts. Someone actually cares.

Coming back to the robe Phil is wearing. It’s not Phil’s first, and not his last. The prisoners make them for him. This year, a tailor took a measures of Phil so they can make a new one for him when he comes to visit next year. Again, these guys who are living in conditions I can’t even imagine are making these robes for this one guy who comes and visits them every year.

Now, Phil says he’s ready to die. He says it’s really great to know that you’re ready to go. This is not exactly something I look forward to hear before a 8 hour flight, but he might have a point. I’m not ready to go. Phil has had an heart attack and he tells how excited it was to be transported to ER by a helicopter. Phil said he’s on VA so it was all covered. He hasn’t talked about religion at all before this point, but it’s hard to escape the Buddhist vibe from this guy.

I told Phil that for the sake of the prisoners, I really wish that he makes it next year.

There, on Nairobi’s Jomo Kenyatta International Airport, among all the people coming and going, mostly young western tourists going to volunteer to build something and who are there to naively save the world, was unassuming Phil who no-one took seriously. I shook his hand and thanked him for being a human.


Phil also told when he got his heart attack at home and somehow made it to the hospital, a doctor came to see if he had got all the necessary medications. A nurse would go that yes, except for one that’s barcode didn’t register into the system. The doctor then took the medication and gave it to Phil noting to the nurse that the needs of the patient went before some accounting system.

Thinking that this guy wouldn’t have been there telling me how he gives hope to more people ever year than I ever will because of a nurse wouldn’t give some stuff to save his life because she couldn’t register into a system is something that really scares me.


It’s wrong to say Phil said he gives hope to people. He never said that. He just told what he does and how he ended up doing that. I got the impression that the people who he teaches don’t know what he does over a certain weekend in September. Why he keeps doing that, he never said.


I honestly don’t remember all the details correctly. I wrote this to tell you about Phil. I decided to wait for some time before writing this down so I could think the whole story over and better distill it to the point that there are way too few Phils around and too many people to whom Phil is a lifeline.

Why I decided to publish it is also in some part due to this post.

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