Comments on: iPhone's app strategy and its implications for other smart phones http://www.techiteasy.org/2009/06/04/iphones-app-strategy-and-its-implications-for-other-smart-phones/ A Technology and Business Weblog provided to You by a Global Group of Friends. Wed, 29 Dec 2010 19:44:30 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Vincent van Wylick http://www.techiteasy.org/2009/06/04/iphones-app-strategy-and-its-implications-for-other-smart-phones/#comment-4372 Vincent van Wylick Sat, 06 Jun 2009 15:55:46 +0000 http://techiteasy.org/?p=1919#comment-4372 Yes, there's no doubt that the app-store is good enough. But the apps are just for iPhones which are just one smartphone with many others on and entering the market. The question is, should these devices each build their own appstore and how will they encourage software development on their respective platforms. Yes, there’s no doubt that the app-store is good enough. But the apps are just for iPhones which are just one smartphone with many others on and entering the market. The question is, should these devices each build their own appstore and how will they encourage software development on their respective platforms.

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By: Vincent van Wylick http://www.techiteasy.org/2009/06/04/iphones-app-strategy-and-its-implications-for-other-smart-phones/#comment-4371 Vincent van Wylick Sat, 06 Jun 2009 15:36:55 +0000 http://techiteasy.org/?p=1919#comment-4371 Well, I don't really see the connection between Disney and Mobiles right now, but yes any powerseat is an advantage in some way or other. I don't think the apps thing will blow over at all, as I see mobiles essentially becoming laptop replacements (within realistic limits of course) and consumers will expect the same software flexibility. Internet via mobile will also (need to) become more commoditised with less involvement from carriers and bandwidth restrictions. Any too hardware-focussed company will eventually fall into the same trap that IBM did in the beginning of the PC days, with them being perceived as commodities. For some, like Nokia, Motorola, etc., having been the slaves of the carriers for over a decade, it may already be too late. The future may just be the Mac vs. the PC all over again, with all-in-one solutions coming from Apple and software-only solutions from the likes of Google. Like you say, each focussing on their strengths, and no one trying to do everything. But as Toby said, standards are the issue here, which is determined by reaching critical mass. And whether Apple can serve the whole market, that I am not so sure of. Well, I don’t really see the connection between Disney and Mobiles right now, but yes any powerseat is an advantage in some way or other.

I don’t think the apps thing will blow over at all, as I see mobiles essentially becoming laptop replacements (within realistic limits of course) and consumers will expect the same software flexibility. Internet via mobile will also (need to) become more commoditised with less involvement from carriers and bandwidth restrictions.

Any too hardware-focussed company will eventually fall into the same trap that IBM did in the beginning of the PC days, with them being perceived as commodities. For some, like Nokia, Motorola, etc., having been the slaves of the carriers for over a decade, it may already be too late.

The future may just be the Mac vs. the PC all over again, with all-in-one solutions coming from Apple and software-only solutions from the likes of Google. Like you say, each focussing on their strengths, and no one trying to do everything.

But as Toby said, standards are the issue here, which is determined by reaching critical mass. And whether Apple can serve the whole market, that I am not so sure of.

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By: Benjamin Cox http://www.techiteasy.org/2009/06/04/iphones-app-strategy-and-its-implications-for-other-smart-phones/#comment-4367 Benjamin Cox Fri, 05 Jun 2009 20:29:32 +0000 http://techiteasy.org/?p=1919#comment-4367 We've been working on the usability problem for a bit, having discovered that Apple isn't. Wrote a couple of relevant blog posts: What's missing from the iTunes store: http://www.appstoresocial.com/blog/2009/2/28/what-is-missing-from-the-itunes-app-store.html And, why I think Apple's not gonna fix it: http://www.appstoresocial.com/blog/2009/4/24/apple-thinks-app-discoverability-is-under-control.html Really, it's up to us to build a better app store and get people to use it. If we wait for Apple to do it, we'll be waiting a long time. iTunes was never a great music shopping experience, but it was always good enough to sell iPods - same goes here, I believe. We’ve been working on the usability problem for a bit, having discovered that Apple isn’t. Wrote a couple of relevant blog posts:

What’s missing from the iTunes store: http://www.appstoresocial.com/blog/2009/2/28/what-is-missing-from-the-itunes-app-store.html

And, why I think Apple’s not gonna fix it: http://www.appstoresocial.com/blog/2009/4/24/apple-thinks-app-discoverability-is-under-control.html

Really, it’s up to us to build a better app store and get people to use it. If we wait for Apple to do it, we’ll be waiting a long time. iTunes was never a great music shopping experience, but it was always good enough to sell iPods – same goes here, I believe.

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By: Kari http://www.techiteasy.org/2009/06/04/iphones-app-strategy-and-its-implications-for-other-smart-phones/#comment-4366 Kari Fri, 05 Jun 2009 15:08:52 +0000 http://techiteasy.org/?p=1919#comment-4366 My conclusion? Well, I think pretty much all the competitors are trying to emulate Apple on both the hardware and app store fronts. Apple's advantage is in the user experience and hardware design and in my opinion a mobile phone shouldn't primarily be a platform for apps, but somehow everyone thinks that's where the money is. We have already seen this happen. My gut feeling says that this whole "apps" thing will blow over and Google will win, because it is the only "mobile" player who makes money out of internet usage (in addition to operators). (On another note, I think Google doesn't hate anything as much as SMS messaging.) The operators will fight tooth and nail not to become bit-pushers and probably are betting on Android, which allows them to brand the experience and harass the customers as usual. Nokia knows that bulk of the profit comes from the cheap handsets sold to operators and probably doesn't want to screw them over. This is the reason why Ovi Store is full of ringtones and wallpapers. Nokia knows that for the low- to mid-end operators will just buy phones from Samsung or some other and the end user doesn't care. Apple, on the other hand, could go to the operators and show them an iPod and tell them to trust Apple to make money for them. It's stupid, but I think all the players should focus on their core (Google: apps, Others: phones). They don't have the competitive advantages Apple has: design & user experience, iTunes, OS X technologies or a board chair at Disney. My conclusion? Well, I think pretty much all the competitors are trying to emulate Apple on both the hardware and app store fronts. Apple’s advantage is in the user experience and hardware design and in my opinion a mobile phone shouldn’t primarily be a platform for apps, but somehow everyone thinks that’s where the money is. We have already seen this happen. My gut feeling says that this whole “apps” thing will blow over and Google will win, because it is the only “mobile” player who makes money out of internet usage (in addition to operators). (On another note, I think Google doesn’t hate anything as much as SMS messaging.)

The operators will fight tooth and nail not to become bit-pushers and probably are betting on Android, which allows them to brand the experience and harass the customers as usual. Nokia knows that bulk of the profit comes from the cheap handsets sold to operators and probably doesn’t want to screw them over. This is the reason why Ovi Store is full of ringtones and wallpapers. Nokia knows that for the low- to mid-end operators will just buy phones from Samsung or some other and the end user doesn’t care.

Apple, on the other hand, could go to the operators and show them an iPod and tell them to trust Apple to make money for them. It’s stupid, but I think all the players should focus on their core (Google: apps, Others: phones). They don’t have the competitive advantages Apple has: design & user experience, iTunes, OS X technologies or a board chair at Disney.

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By: Vincent van Wylick http://www.techiteasy.org/2009/06/04/iphones-app-strategy-and-its-implications-for-other-smart-phones/#comment-4365 Vincent van Wylick Fri, 05 Jun 2009 07:43:57 +0000 http://techiteasy.org/?p=1919#comment-4365 So what is your conclusion? So what is your conclusion?

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By: Kari http://www.techiteasy.org/2009/06/04/iphones-app-strategy-and-its-implications-for-other-smart-phones/#comment-4368 Kari Fri, 05 Jun 2009 06:18:27 +0000 http://techiteasy.org/?p=1919#comment-4368 If Apple is the Microsoft of the mobile space, does this mean Nokia is the IBM of it? I would still categorize Google's current Android phones, Palm Pre and iPhone as high end, early adopter devices. I'd imagine the user bases are quite homogeneous. The only difference here is that only iPhone aims (through design and marketing) to be a smartphone for everyone. Now, this has been a strategy for Nokia. Nokia does have Symbian in pretty much every mid- to high-end phone these days and has been struggling with app stores and web services for a long time. One of their main problems seems to be that their user base just isn't interested. Earlier Nokia was trying the strategy 2 (decentralized), but is now trying 1 (app store). The other problem, is the developer problem, seeing that they don't even use their own SDK internally, why'd anyone else bother? I would argue that both Nokia and Google try to move software from the phone to the internet as services, whereas Apple is cashing on the software in the phone with its App Store. The main gripe I have about Apple's App Store is that one of things that I enjoy about using Mac OS X is that it comes with "batteries included" - you're up and running almost instantly, whereas on Windows side you need to install a load of 3rd party software before you have a decent setup. This has lead to a situation where the comment I hear most often about iPhone is how the device itself isn't that great as a phone, but apps are nice. This is a stark difference to what people say about other Apple hardware (iPhone, Macs). For example, looking at the Nokia Morph concept you have up there, you can see that the "mobile phone" is divided into parts or interfaces. It's more of a user agent for different applications (as in use, not software) than a thing. Google on the other hand, doesn't care which browser or device you use to access their services as long as you do (and has created Chrome and Android to guide development in those areas to where they'd like). As a hardware manufacturer, Nokia's biggest mistakes have been not to figure out US markets and not being able to launch a smartphone "for the rest of us". Their most compelling smart phones are still in their business E-series, while the N-series tries too hard with an user interface only their developers can love. What Nokia, on the other hand, can do is make smartphones a commodity. That would make Nokia the Microsoft of mobile space and put Apple as Apple of mobile space. If Apple is the Microsoft of the mobile space, does this mean Nokia is the IBM of it?

I would still categorize Google’s current Android phones, Palm Pre and iPhone as high end, early adopter devices. I’d imagine the user bases are quite homogeneous. The only difference here is that only iPhone aims (through design and marketing) to be a smartphone for everyone. Now, this has been a strategy for Nokia.

Nokia does have Symbian in pretty much every mid- to high-end phone these days and has been struggling with app stores and web services for a long time. One of their main problems seems to be that their user base just isn’t interested. Earlier Nokia was trying the strategy 2 (decentralized), but is now trying 1 (app store). The other problem, is the developer problem, seeing that they don’t even use their own SDK internally, why’d anyone else bother?

I would argue that both Nokia and Google try to move software from the phone to the internet as services, whereas Apple is cashing on the software in the phone with its App Store. The main gripe I have about Apple’s App Store is that one of things that I enjoy about using Mac OS X is that it comes with “batteries included” – you’re up and running almost instantly, whereas on Windows side you need to install a load of 3rd party software before you have a decent setup.

This has lead to a situation where the comment I hear most often about iPhone is how the device itself isn’t that great as a phone, but apps are nice. This is a stark difference to what people say about other Apple hardware (iPhone, Macs).

For example, looking at the Nokia Morph concept you have up there, you can see that the “mobile phone” is divided into parts or interfaces. It’s more of a user agent for different applications (as in use, not software) than a thing. Google on the other hand, doesn’t care which browser or device you use to access their services as long as you do (and has created Chrome and Android to guide development in those areas to where they’d like).

As a hardware manufacturer, Nokia’s biggest mistakes have been not to figure out US markets and not being able to launch a smartphone “for the rest of us”. Their most compelling smart phones are still in their business E-series, while the N-series tries too hard with an user interface only their developers can love. What Nokia, on the other hand, can do is make smartphones a commodity. That would make Nokia the Microsoft of mobile space and put Apple as Apple of mobile space.

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By: Vincent van Wylick http://www.techiteasy.org/2009/06/04/iphones-app-strategy-and-its-implications-for-other-smart-phones/#comment-4373 Vincent van Wylick Thu, 04 Jun 2009 15:10:34 +0000 http://techiteasy.org/?p=1919#comment-4373 Welcome Toby :) And a nice long comment, just what I like. You raise a good point about the need to create a personal space for you app as a developer, if a centralised app store does not exist. With regular software, of course the budget for creating dedicated websites, etc. is higher, than for a $2-10 app developer. Two negative things that I’ve been hearing a lot regarding the app store, is its design and the authorisation process. Design-wise, it’s very difficult to get noticed and developers seem locked into the “iTunes way,” which is "here are the top-apps, good luck finding the rest of it." Authorisation-wise, you already know the surreal bans that have been happening these last few months (the dumbest one was really the rss-reader, which had a swear-word in its feed). That, together with mobiles becoming PCs, lead me to believe that perhaps we need a more PC-like marketplace for mobiles, in other words through the internet instead of iTunes. I don’t really think that this requires each developer to set up their own space (even though I do think marketing is a crucial investment into any commercial software business), but more using the collaborative advantages that the internet offers (voting on apps), together with a simple, web-based store, that also is better designed. In the end if developers act like the flock, by just submitting their apps and do nothing in terms of marketing, they can't really expect to make much more than the flock, except if their app is really exceptional… The standards-point is definitely a good one too. I don’t think that, unless devices decide to use the same code-base, this problem will ever be overcome. I suppose it is hopeful that both Android and Palm are more focussed on web-apps (correct me if I’m wrong), but whether they will be on par with iPhone apps, I can’t say. What is sure is that these “language islands” create the incentive for developers to focus on one platform only and the critical mass of apps and consumers will lead towards one, not multiple winners. Other variables such as company adoption play a part as well though. Welcome Toby :) And a nice long comment, just what I like.

You raise a good point about the need to create a personal space for you app as a developer, if a centralised app store does not exist. With regular software, of course the budget for creating dedicated websites, etc. is higher, than for a $2-10 app developer.

Two negative things that I’ve been hearing a lot regarding the app store, is its design and the authorisation process. Design-wise, it’s very difficult to get noticed and developers seem locked into the “iTunes way,” which is “here are the top-apps, good luck finding the rest of it.” Authorisation-wise, you already know the surreal bans that have been happening these last few months (the dumbest one was really the rss-reader, which had a swear-word in its feed).

That, together with mobiles becoming PCs, lead me to believe that perhaps we need a more PC-like marketplace for mobiles, in other words through the internet instead of iTunes. I don’t really think that this requires each developer to set up their own space (even though I do think marketing is a crucial investment into any commercial software business), but more using the collaborative advantages that the internet offers (voting on apps), together with a simple, web-based store, that also is better designed.

In the end if developers act like the flock, by just submitting their apps and do nothing in terms of marketing, they can’t really expect to make much more than the flock, except if their app is really exceptional…

The standards-point is definitely a good one too. I don’t think that, unless devices decide to use the same code-base, this problem will ever be overcome. I suppose it is hopeful that both Android and Palm are more focussed on web-apps (correct me if I’m wrong), but whether they will be on par with iPhone apps, I can’t say. What is sure is that these “language islands” create the incentive for developers to focus on one platform only and the critical mass of apps and consumers will lead towards one, not multiple winners. Other variables such as company adoption play a part as well though.

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By: Toby Berster http://www.techiteasy.org/2009/06/04/iphones-app-strategy-and-its-implications-for-other-smart-phones/#comment-4370 Toby Berster Thu, 04 Jun 2009 14:08:07 +0000 http://techiteasy.org/?p=1919#comment-4370 Hey Vincent, I have been following this blog for a little over 1 year now and I thought I could finally give you some real feedback... I think you are right about that the developers are pushing the iPhone platform. And that is the reason why other vendors just dont have as much success with their smartphones lately. The iPhone provides the developer with fairly good tools as well as a good hardware. We are now in G2 with the iPhone, so the hardware is pretty much still the same. Now think about being a developer for the other vendors who use Windows Mobile on their devices. It can be quiet irritating to write a program for one device that just wont work on the next one, cause there is some feature missing from it. Apple created this stable environment for developers and thus they jumped on the bandwagon. Furthermore i think the reason there are so many developers for the iPhone is that there is such a centralized Appstore dedicated to their work. It is easy for a spare-time programmer to create a small app and just put it out there. Otherwise he would have to create a small webpage that looks more or less professional, which would cost more time. Besides, the user who actually downloads the app from the Appstore has somewhat of a guarantee that the software is "safe". I personally dont agree with the way Apple handles the authorizing process of apps, but thats just my personal opinion... Hey Vincent,

I have been following this blog for a little over 1 year now and I thought I could finally give you some real feedback…

I think you are right about that the developers are pushing the iPhone platform. And that is the reason why other vendors just dont have as much success with their smartphones lately. The iPhone provides the developer with fairly good tools as well as a good hardware. We are now in G2 with the iPhone, so the hardware is pretty much still the same. Now think about being a developer for the other vendors who use Windows Mobile on their devices. It can be quiet irritating to write a program for one device that just wont work on the next one, cause there is some feature missing from it. Apple created this stable environment for developers and thus they jumped on the bandwagon.

Furthermore i think the reason there are so many developers for the iPhone is that there is such a centralized Appstore dedicated to their work. It is easy for a spare-time programmer to create a small app and just put it out there. Otherwise he would have to create a small webpage that looks more or less professional, which would cost more time. Besides, the user who actually downloads the app from the Appstore has somewhat of a guarantee that the software is “safe”.

I personally dont agree with the way Apple handles the authorizing process of apps, but thats just my personal opinion…

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